Research and Resources
Managers With High Talent Twice as Likely to Be Engaged (Click to read article)
Research by Gallup finds that managers with high talent, lead teams that achieve the following:
- Have higher employee engagement, higher productivity and higher employee retention rates
- Have more engaged customers and 48% higher profitability
- Are more likely to be brand ambassadors for their organization than those with lesser management talent
- Are twice as likely as those with low talent to strongly advocate for the products and services of their organizations
- Are twice as likely to say they know what their organization stands for.
Three Secrets of Organizational Effectiveness – The latest findings in neuroscience offer leaders new insights for creating and sustaining high performing teams. In summary:
- Give more autonomy to front line staff – because micromanaging (the opposite of autonomy) puts staff in a reactive and threatened state of mind.
- Reinforce the significance and value (the “why”) of everyday work – to gain greater individual and team accountability in attaining organizational goals (safety, quality, employee engagement, patient/customer satisfaction scores, etc.).
- Provide better recognition for employee contributions – when a leader recognizes employee’s strengths in front of the team, it lights up the same region of the brain as would winning a large sum of money and, gives a healthy and “motivating” release of dopamine.
The Culture of an Engaged Workplace – Existing research consistently draws a powerful correlation between engaged/satisfied employees and the achievement of critical industry outcomes. Research by Gallup finds that companies with highly engaged workforces outperform their peers by 147% in earnings per share and realize:
- 41% fewer quality defects
- 48% fewer safety incidents
- 65% less turnover (low-turnover organizations)
- 25% less turnover (high-turnover organizations)
- 37% less absenteeism
HBR, Cracking the Code, 2000, 70% of all corporate initiatives fail.
PWC – CEO Survey – Healthcare Highlights, 2014 – More healthcare CEOs– 36% vs. 26% overall – say they’re planning a major change in how they engage employees; more plan to get all staff involved in strategic decision making, and more are also planning a ‘significant’ increase in investments around maintaining the health of the workforce.
